The item I want is not available online, is it in store?
If you’re looking for an item that you can’t find online, just give us a call and we can let you know whether we’ve got it in store.
You can reach us on 07866 629 666
Help! I’ve made a mistake on my order, how can I cancel or amend my order?
No need to worry, depending on how far along your order is we should be able to sort this for you. Just contact our customer service department on either 07866 629 666 or unit17menswear@gmail.com
Have you received my return?
If possible, please send any returns with tracking so you can track the status of returns delivery. During busy times please be patient with us, if it has been over a week since we’ve received it and you haven’t heard anything please shoot us an email with all of your order details.
I want my order ASAP, is it next day delivery?
We are a small team, who will try to do our best to get you your item as soon as possible, if you require next day delivery just drop us a line before 1pm and we should be able to short this out for you.
There’s an issue with the order I’ve received.
We’re sorry to hear about this. Send us through an email outlining the issue along with your order details over to unit17menswear@gmail.com and we’ll get that sorted as soon as possible.
I need some sizing information but it’s not available, what can I do?
We aim to have measurements on all of our garments but due to how many pieces we have this isn’t always possible, give our customer service team a call and they’ll be able to give you some insight.
I want to speak to someone, when can I contact customer service via phone?
We are open:
Tuesday 11am-4pm
Wednesday 10am-5pm
Thursday 10am-5pm
Friday 10am-5pm
Saturday 10am-5.30pm
Sunday 12pm-4pm